House Moves
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Home › FAQ
❓ Common Questions

Frequently Asked Questions

Everything you need to know before booking. Can't find your answer? Call us on 07354 929853.

Are you fully insured? +
Yes — every job we carry out is fully insured. Your belongings are covered from the moment our crew arrives to the moment the last item is placed at your new address.
Do you offer same-day or emergency moves? +
Yes. Call us on 07354 929853 and we'll tell you immediately what we can do. We can't always guarantee same-day, but we respond fast and cover short-notice jobs regularly.
What areas do you cover? +
We're based in Burntwood, WS7, and cover all of Staffordshire, the West Midlands and beyond. We operate depots in Rugby and Wednesbury too. Nationwide moves are available on request.
How much does a house removal cost? +
It depends on property size, distance and access. As a guide: 1–2 bed local move from £300, 3–4 bed from £550. We give fixed quotes — what we say is what you pay, nothing added on the day.
Do you work on weekends and bank holidays? +
Yes, 7 days a week. Weekends are popular for office moves in particular. We're available throughout the year including most bank holidays — just ask when booking.
How far in advance should I book? +
For planned moves, 2–4 weeks is ideal. For emergencies, call us as soon as you know — we'll do what we can. Popular weekends fill up fast so earlier is always better.
Do you disassemble and reassemble furniture? +
Yes. Wardrobes, bed frames, modular shelving — we take them apart at the old property and put them back together at the new one as part of the standard removal service.
Can you pack the whole house for us? +
Yes. Our packing service covers everything from full property packs to just fragile items or specific rooms. We supply all materials — boxes, tape, wrap, paper — so you don't need to source anything yourself.
What happens if something gets damaged? +
We're fully insured and take every precaution to prevent damage. In the rare event something is damaged, we'll deal with it honestly and quickly through our insurance.
Do you offer bereavement clearances? +
Yes — it's one of our specialist services. We handle estate clearances with sensitivity and care, working at your pace. Call 07354 929853 or WhatsApp us for a quiet, no-pressure conversation.
Can I get a quote without committing to anything? +
Absolutely. Call us on 07354 929853, send a WhatsApp or fill in the online form. There's no obligation and no hard sell — just a clear price so you can make an informed decision.
Do you cover office and commercial moves? +
Yes. Office relocations are best done over weekends to avoid business disruption. We do site surveys, handle IT equipment carefully and rebuild furniture at the new premises.

Still Have a Question?

Just call or WhatsApp us. We're straightforward to deal with and will give you a direct answer.